|Western Digital Desktop Hard Disk Drive|
Beginning August 1, 2012, WD first service center will be open from 8am-6pm weekdays with Monday closing at 5pm only and 8am-12noon during Saturdays to give continued commitment to invest in customer satisfaction of Filipino consumers. It will cater all WD internal hard drives, external storage devices and home entertainment products.
WD First Service Center Location
If you bought a 500GB WD (Western Digital) Hard Disk Drive (HDD) at authorized distributor or reseller and suddenly stop functioning after more than 1 year of use, what should you do?
If it is still covered with warranty then you can avail a replacement HDD immediately from the WD service center in the Philippines located at 2111 Chino Roces Avenue corner Urban Avenue Makati City.
With newly open service center, WD Philippines will further strengthen it's customer focused organization providing best in class support and speedy RMA service assistance.
Return Material Authorization (RMA)
Contact first WD for RMA number and if the product is determined defective, then you will be given RMA number and instructions for product return. An unauthorized return will be return to you at your expense.
WD will have no liability if product returned will be determined
1. Stolen from WD
2. Product was not SOLD to you as NEW.
3. Product was not use as intended function (example, a Desktop HDD used in Enterprise environment)
4. Product was not used in accordance with WD specifications and instructions.
5. Asserted defect is not present, due to misuse, improper installation and altered.
WD Service Center Contact/Telephone Number
More Info on WD Warranty Policy
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