Monday, July 30, 2012

How to Fix and Troubleshoot Canon MP287 Printer Error Codes

Canon Pixma MP287 All in One Printer List of Error Codes

There are simple error as out of paper, paper jammed to complex problems that need attention of authorized service center when using your Canon MP287 printer. After you bought it, you have 1 year warranty or can extend up to 3 years (due to promos) of free service and charge, so you have a peace of mind.

But for some reason to save money, you use refill ink and CISS (Continuous Ink Supply System) and the warranty is now void, the problem and errors start to appear frequently and giving you headache but don't panic because simply restarting your printer will save you and if not, try this troubleshooting tips and guides.


How to Fix and Troubleshoot Canon Pixma MP287 Printer Error Codes

When your printer Alarm lamp is lit Orange and error code is displayed on LED, 

1. E02: The printer is out of paper or paper does not feed. Reload the paper correctly

2. E03: Paper Jammed or Paper output tray is closed. Open the paper output tray and if not resolved, try to removed the jammed paper. Reload paper correctly.

3. E04 or E05: The FINE Cartridge cannot be recognized. The cartridge are not installed properly or not compatible. Try to remove the FINE cartridge and install again and push the cartridge locking cover until it clicks into place. If not resolved, contact your authorized service center.

4. E07: The FINE Cartridge is not installed in the correct position. Check if the Black and Color cartridge is in the correct position and try to remove and install again the cartridges.

5. E08: Ink absorber is almost full. Press the printer Black or Color button to continue printing. Contact your authorized service center.

6. E13: The remaining ink level cannot be detected. The ink may have RUN OUT. Replace the ink with new genuine Canon ink cartridge. If you want to continue printing without this function, press the printer STOP/RESET button for at least 5 seconds. Note: Canon shall not be liable for any malfunction due to ink out of condition.

Use your installed Canon Pixma MP287 On Screen Manual for Troubleshooting Guide

7. E14: The FINE Cartridge cannot be recognized. Install the appropriate FINE Cartridges.

8. E15: The FINE Cartridge cannot be recognized. The cartridge are not installed properly. Try to remove the FINE cartridge and install again and push the cartridge locking cover until it clicks into place.

9. E16: The ink has RUN OUT. If printing is in progress and you want to continue printing, press the printer STOP/RESET button for at least 5 seconds then the printing can continue. Replace the empty ink cartridge.

10. E30: The document is too small when the Fit to Page Copying is selected. Check the position and direction of the documents on the platen glass.

11. E31: The printer is not connected with the computer. Connect the USB cable of the printer to computer USB port.

12. E50: Scanning the Print Head alignment sheet has failed. To remove the error, press STOP/RESET. Make sure that loaded paper (A4 or letter sized) is suitable for automatic print head alignment, in the correct position and orientation in the platen glass and paper and platen glass are not dirty. Also make sure that Print Head nozzles are not clogged.


When your printer Lamp flashes Green and Alarm Lamp flashes Orange Alternately,

13. P02: Cancel printing and turn off your printer. Clear the paper jammed or material that prevents the FINE cartridge holder from moving. Maybe the cartridge is faulty, broken or damaged. Turn ON your printer.

14. P10: Turn off the printer and restart your printer. If the same error occurs, contact your authorized service center.

15. Other Cases of Errors: Turn off the printer and unplug the power chord. Plug the printer back and turn it ON, if the problem is not resolved contact your authorized service center.

Source:
Canon Pixma MP287 On Screen Manual


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114 comments:

  1. Thanks for this great reference in how to manage printer errors.

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  2. Yup.. we had the same problem @Furgeson. But this extensive guide could really be of help in finding the solutions. Thanks for sharing!

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  3. how about the P03 error . . how to fix it?

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  4. It should categorized as #15 or other cases of error.

    Try to do basic troubleshooting, restart your printer and PC,unplugged and reconnect cables and if still unresolved, you can bring it to authorized service center for repair.

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  5. Please contact your Canon Authorized Service Center

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  6. my friend printer has problem.. he is using 3rd party ink and the 'colour ink' & 'black ink' light is on..

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  7. Ano pong error code? Try niu pong i disconnect and reconnect yung cartridge baka hndi po ma detect na may ink.

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  8. HOW TO CORRECT CANON MP287 ERROR 5011

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  9. THANK U SO MUCHH!!!!You've helped me a lot,thank godness i found this site^^ Keep up the good work!!

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  10. how to fix P2 ERROR ON CANON MP287

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  11. Is it P2 or P02, pls describe the problem and pls. restart your printer.

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  12. What could be the problem when the printer (MP287) stops after printing one or two lines and sometimes after feeding the paper? Kindly help.

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  13. kindly restart your printer and PC and if it doesn't resolve the problem, pls. send it at the service center for warranty repair.

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  14. Hi My Printer mp287 have alignment problem when customer print out document. Line is not straight, words have shadow. How to solve ?

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  15. Hi, are you using original Canon cartridge or a refilled one?

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  16. me too have allignment problem.using CISS

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  17. Hi!where I Buy a print head for my Canon Mp638 and how much the price

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  18. hey there, i have a problem with my mp 287 my problem is 11. E31: The printer is not connected with the computer. Connect the USB cable of the printer to computer USB port.
    please help me how to fix this. my printer are also converted into CISS. please response as soon as you can. ty.

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  19. Please try another USB port and the USB cable if connected properly. if still not resolved, pls restart your PC and try it again.

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  20. i do that already sir, and now my problem is this one, "connect the printer and the computer using USB cable, and turn on the printer" and my computer detected my printer but still the same. it say's that disconnect the cable from the printer and recconect it again. omg. ive try this 10 times.. since i message you.. please help me. because im going crazy on this thing!

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  21. How old is your printer? Since when it is CISS converted?

    If your PC USB port is working and cable is good (you can try another cable from your friends MP287),

    I think one last thing we can do is re install the printer software.

    If still not working, please send it for repair.

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  22. my printer is 2 days old since i buy it. and that day also i convert it into CISS. and also that day my printer is working. but when i install this to my computer. this what it goes.. whew.. and i brought this to far from my home. it takes 2-3 hours. and i dont have a car.

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  23. Working from other computer and not working from your PC or were talking of the same PC here?

    What is your PC OS? Below are the list of OS for MP287:

    Windows XP SP2/SP3, Windows Vista/Vista SP2/SP3, Windows 7; Macintosh OS X 10.4.11 - 10.6

    Also, I know CISS converted printer have warranty. You can send it to them for troubleshooting.

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  24. same pc sir. im using windows 7 professional

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  25. sir i have good news and bad for me. the printer was already on my computer, it is on device and printers, but when i install the exe. of canon that still my problem.

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  26. You could uninstall MP287 OS first then try re installing or try to install it on another partition of you PC.

    Are you the one who install CISS?

    We are trying to solve if its printer problem (CISS) or your PC.

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  27. sir kakauwi lang ng mp287 ko from the shop where i bought it kasi "paper jammed" na nman ang error nya, which is the same error ng dalhin ko xa sa center 3 days ago.
    im 19kms away from the city,too much magastos sa fare,
    could you please help me fix this out na hindi na dadalhin pa sa center?
    thank you po.

    ReplyDelete
  28. Hi,

    1.Anu po sabi ng nung pinagbilhan niyo or service center?

    2.Tama po ba ang papel at maayos naman po ang paglalagay?

    3. May warranty pa po ba ang printer mo?

    4. Original cartridge po ang gamit mo or CISS?

    Iniisip ko kasi na baka defective talaga ang nabili mo kasi bihira mag paper jam ang MP287 ko using original cartridge.

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  29. this is great post . i can solve my problem by reference this post

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  30. how to fix problem error code p08??? or e08

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  31. E08 - means ink absorber is full, kidly please send it to service center for free maintenance if under warranty.

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  32. canon mp287 E05 error after installing CISS i am getting this error..

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  33. Please re install your cartridge because the printer cannot recognized it or it is already damaged.

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  34. sir di ko ma i-on ang casnon pixma mp287 ko. nacheck ko na ung plug pero ayaw parin

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  35. Disconnect at reconnect niyo po ulit ang power cable at if ayaw pa din at walang ilaw yung power LED, please send it sa service center for warranty and troubleshooting/repair

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  36. plz post any way to fix error p10 in pixma mp287

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  37. kindly pls turn off your printer and turn ON, if not resolved, restart your PC and try again.

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  38. thanx to write this error...

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  39. my printer canon pxma 287 show error E15 what can i do?

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  40. The cartridge cannot be detected, try to re-install it.

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    Replies
    1. i have try many time to re-install cart. but same problen

      Delete
  41. Is your cartridge CISS? maybe its dirty or damaged and need to be replaced.

    You can try a new cartridge, if still not working, possibly you have a problem with your printer, send it to service center for warranty repair.

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  42. pls help po. ung printer q0u p0 pag ngpprint my white streaks. ngprint head allignment at deep cleaning n q0u pero gnun prn. ung black ink lng nmn ung my problema. anuh p p0h ang dap[at gwn. ciss dn p0h ang gmit q0u. tnx.

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  43. Baka sira na po ang black cartridge niyo. Try mo po palitan if my extra black ciss cartridge ka diyan.

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  44. Lim said :
    error 7 means what ?

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  45. Do you mean Error E07? if yes pls. removed both cartridges and correctly install it again.

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  46. sir i hava canon pixma 287 printer
    when i copy(foto state) it come 180 degree rotate.

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  47. how to reset my MP287 with error code P07 ?

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  48. cara memperbaiki canon mp 287 dengan kode kesalahan B 200 gimana y tolong bantu

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  49. am using mp287 converted to ciss but along the way, the black ink faded, the ink cartidge has just been changed, i have executed cleaning and deep cleaning, and when i have printed the pattern the black ink goes on and off please help

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  50. pano aucin ung p02 error tpos stack ang pnkacartrige nya mganit ang andar??

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  51. Original Ink Cartridge po ba yan? Pwede po kasi na may dumi at sira na cartridge mo kaya error P02.

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  52. hello. sir im also using canon pixma287 all in one, problem is error po7 at hindi umaandar yong cartrade its stack!!!

    could you help.. ???
    big thanks..

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  53. CISS po ba gamit mo na ink or original canon? Turn OFF mo po printer mo and try mo po tangalin ang ink at ibalik ulit at i-ON and printer.

    Tingnan mo din if my dumi sa dindaanan ng ink catridge or baka may paper jammed.

    Pag ayaw pa din, pls send it sa service center for troubleshooting.

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  54. sir mere printer me P 0 7 code aa raha hai ye kaise thik hoga

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  55. gud am.sir panu po ayusin ang E05 error?

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  56. Ano pong ink cartridge gamit niyo? Original or CISS?

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  57. p3 errors not start printer to kya kerna hoga

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  58. when i scan a paper.it shows that error has occurred & code;2,140,21.please give me an answer

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  59. what is meant by 631? is it a code that show the printer is in problem?

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  60. is it E31 or 631 indeed? kindly pls restart your PC, printer and check the connection of the cables. If the same error, pls let me know what does 631 trouble do at your side (ex, it is not printing, etc)

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  61. PO2 error so sinilip ko yung sa may feede at may na stuck na paperclip.. kinuha ko na yung paperclip but still PO2 parin kahit wala ng nakabara na kung anuman. what will i do?

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  62. Kindly please restart your printer, removed the ink cartridge and check for any damage caused by paper clip, pakibalik yung cartridge at if ganun pa din, pwedeng sira na ang ink cartridge or may nasira diyan, pls send it to service center.

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  63. I am getting E03 error and guess what there is no paper jammed. This error is appearing after the error E05 which was there due to refilled cartridge. I cleaned the nodes and again inserted the cartridge and there was no error but as I tried to print, the command was failed it took the paper in but didn't print at all but I could easily pull out the paper. Then onwards I am getting this E03 error continuously without any actual paper jam. Any solution ??

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  64. i am using canon mp287 with ciss its working exellent but after 2000 copy i am changing the cartridge due to print was not cleared like lines why these issue is continuing please help me

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  65. The durability of Canon cartridge converted to CISS is up to 3-5 refills, so you have to replace it with a new one. Does the issue occurs on the new/original ink cartridge?

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  66. sir, problem my printer canon pixma mp287 eror code P03

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  67. sir ,my printer mp 287 error code is 2140,21
    what that means?

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  68. sir printer ko po ay canon pixma mp287.. my problem is when i copying a certain document ay blurred and my lines sa gitna...... what shall i do to fix this... just call me bhuern.. thanks in advance

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  69. Same din po ba kapag nagpprint ka lang ng documents? Original ink cartridge po ba gamit niyo or CISS?

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  70. gud day, pabalik-bali po ang error code p10 ng mp287 printer ko. matapos kong ma e-reset makaprint lang ako ng dalawa o tatlong pahina ay babalik yong code p10. tsaka halos di ako makapasok sa service mode para magreset ng ptinter. paano yon?

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  71. may error po yung printer ko. nagpalit po kasi ako ng color cartridge,. after ko magpalit at nagprint test na ako. ok naman ang print pero yung printer dialog box nya may lumabas na "ink is running low" then yung printer color LED indicator nya is naka lights on. ano po gagawin dun para mawala ung "ink is running low"

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  72. Hello sir, pa help, nag a appear sa printer ko yung P2 na error tapos error 5011 sa pc ko, paano ko ifix sir?., God Bless...

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  73. Canon MP280 printer ko sir., Salamat.,

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  74. Sir, My printer flashing error code E16.How do i fix this? TQ

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  75. please help, how can I fix my canon MP287 error 5B00?

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  76. p 01 code in mp 280 how to fix this problem

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  77. p 01 code in mp 280 how to fix this problem

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  78. gud day mga sir,
    pahelp lng po.
    problem is, sa paper feeder. di nkakaen ung papel ng maayos..
    nag crumpled tuloy ung paper.

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  79. good morning po yun isang problem solve na po yun po printer wala installer nagdownload po pag nirun po sya nagrerestart ano po kaya best gawin salamat po sa pagtugon

    ReplyDelete
  80. good morning po yun isang problem solve na po yun po printer wala installer nagdownload po pag nirun po sya nagrerestart ano po kaya best gawin salamat po sa pagtugon

    ReplyDelete
  81. Good am and pm, problem ko naman po is ung error 5012 ung nagsstuck scanner nia tapos kung okay naman eh di napprint ung buong document..nagjajam sia..

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  82. Black and colored lights led blinking... ano ibig sabihin nito?

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  83. Btw, Canon MP 287 ang printer ko.

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  84. Error code E03, nag aappear sa computer na nakaclose ang output tray pero nakabukas naman..ano po ba solusyon sa error na to?

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  85. Good Day

    Patulong naman po, Error B200... how to fix po?

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  86. how to correct canon mp287 error P07

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  87. Thanks for the post. We are running a printer service center and posts like these are very useful for me and our entire team. Keep writing more on other printer issues also. Thanks again.

    ReplyDelete
  88. My printer is canon mp 287.
    Now its showing E05 .but after proper installation my two cartridge and reset it again and again its shows same. Then after that I take out all cartridge from printer and I turn off and turn on the empty printer shows same error code.why.pls help

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  89. naka CISS po ako ung ink po sa hoss ng majenta ay kakaunti n lng pano po gagwin don at ung light po ng black ay nagbiblink pero nagpiprint naman po cya

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  90. how to fix problem error code p10???

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  91. Good and very educational info regarding printer service. Paper feeding and paper jam are common issues and this can be rectified easily by the printer service center if they are experienced. Keep posting more on other printer issues as well. Thanks.

    ReplyDelete
  92. sir my printer is mp287 ciss...normal lang ba na naka low ink sya sa ink detector? stop/reset lng everytime na mag aalarm...?di ba pede na ma full un cartridge nya?

    ReplyDelete
  93. Such A useful information to resolve canon printer not responding error
    it really works thank you so much for this. To know more about canon printer error and its solution Visit:
    canon printer support

    ReplyDelete
  94. How to resolve E03. tried already to reset pero ayaw pa din. thanks

    ReplyDelete
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  96. Ano po ang gagawin ko ayaw pong mag print ang printer ko canon mp287
    palagi po nakalight ang alarm ayaw po matanggal kahit pinalitan ko na ng cartrige , sabi kc sa computer ayaw daw marecognized ang ink

    ReplyDelete
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