Monday, July 30, 2012

How to Fix and Troubleshoot Canon MP287 Printer Error Codes

Canon Pixma MP287 All in One Printer List of Error Codes

There are simple error as out of paper, paper jammed to complex problems that need attention of authorized service center when using your Canon MP287 printer. After you bought it, you have 1 year warranty or can extend up to 3 years (due to promos) of free service and charge, so you have a peace of mind.

But for some reason to save money, you use refill ink and CISS (Continuous Ink Supply System) and the warranty is now void, the problem and errors start to appear frequently and giving you headache but don't panic because simply restarting your printer will save you and if not, try this troubleshooting tips and guides.


How to Fix and Troubleshoot Canon Pixma MP287 Printer Error Codes

When your printer Alarm lamp is lit Orange and error code is displayed on LED, 

1. E02: The printer is out of paper or paper does not feed. Reload the paper correctly

2. E03: Paper Jammed or Paper output tray is closed. Open the paper output tray and if not resolved, try to removed the jammed paper. Reload paper correctly.

3. E04 or E05: The FINE Cartridge cannot be recognized. The cartridge are not installed properly or not compatible. Try to remove the FINE cartridge and install again and push the cartridge locking cover until it clicks into place. If not resolved, contact your authorized service center.

4. E07: The FINE Cartridge is not installed in the correct position. Check if the Black and Color cartridge is in the correct position and try to remove and install again the cartridges.

5. E08: Ink absorber is almost full. Press the printer Black or Color button to continue printing. Contact your authorized service center.

6. E13: The remaining ink level cannot be detected. The ink may have RUN OUT. Replace the ink with new genuine Canon ink cartridge. If you want to continue printing without this function, press the printer STOP/RESET button for at least 5 seconds. Note: Canon shall not be liable for any malfunction due to ink out of condition.

Use your installed Canon Pixma MP287 On Screen Manual for Troubleshooting Guide

7. E14: The FINE Cartridge cannot be recognized. Install the appropriate FINE Cartridges.

8. E15: The FINE Cartridge cannot be recognized. The cartridge are not installed properly. Try to remove the FINE cartridge and install again and push the cartridge locking cover until it clicks into place.

9. E16: The ink has RUN OUT. If printing is in progress and you want to continue printing, press the printer STOP/RESET button for at least 5 seconds then the printing can continue. Replace the empty ink cartridge.

10. E30: The document is too small when the Fit to Page Copying is selected. Check the position and direction of the documents on the platen glass.

11. E31: The printer is not connected with the computer. Connect the USB cable of the printer to computer USB port.

12. E50: Scanning the Print Head alignment sheet has failed. To remove the error, press STOP/RESET. Make sure that loaded paper (A4 or letter sized) is suitable for automatic print head alignment, in the correct position and orientation in the platen glass and paper and platen glass are not dirty. Also make sure that Print Head nozzles are not clogged.


When your printer Lamp flashes Green and Alarm Lamp flashes Orange Alternately,

13. P02: Cancel printing and turn off your printer. Clear the paper jammed or material that prevents the FINE cartridge holder from moving. Maybe the cartridge is faulty, broken or damaged. Turn ON your printer.

14. P10: Turn off the printer and restart your printer. If the same error occurs, contact your authorized service center.

15. Other Cases of Errors: Turn off the printer and unplug the power chord. Plug the printer back and turn it ON, if the problem is not resolved contact your authorized service center.

Source:
Canon Pixma MP287 On Screen Manual


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68 comments:

Bung Dwijaya said...

Thanks for this great reference in how to manage printer errors.

Troubled Canon Person said...

Yup.. we had the same problem @Furgeson. But this extensive guide could really be of help in finding the solutions. Thanks for sharing!

Anonymous said...

how about the P03 error . . how to fix it?

GbSb said...

It should categorized as #15 or other cases of error.

Try to do basic troubleshooting, restart your printer and PC,unplugged and reconnect cables and if still unresolved, you can bring it to authorized service center for repair.

joseph brown said...

Still not working


GbSb said...

Please contact your Canon Authorized Service Center

Anonymous said...

my friend printer has problem.. he is using 3rd party ink and the 'colour ink' & 'black ink' light is on..

GbSb said...

Ano pong error code? Try niu pong i disconnect and reconnect yung cartridge baka hndi po ma detect na may ink.

Arogya Dass said...

HOW TO CORRECT CANON MP287 ERROR 5011

Anonymous said...

THANK U SO MUCHH!!!!You've helped me a lot,thank godness i found this site^^ Keep up the good work!!

Anonymous said...

how to fix P2 ERROR ON CANON MP287

GbSb said...

Is it P2 or P02, pls describe the problem and pls. restart your printer.

Anonymous said...

What could be the problem when the printer (MP287) stops after printing one or two lines and sometimes after feeding the paper? Kindly help.

GbSb said...

kindly restart your printer and PC and if it doesn't resolve the problem, pls. send it at the service center for warranty repair.

Wilson Siow said...

Hi My Printer mp287 have alignment problem when customer print out document. Line is not straight, words have shadow. How to solve ?

GbSb said...

Hi, are you using original Canon cartridge or a refilled one?

Anonymous said...

me too have allignment problem.using CISS

Anonymous said...

Hi!where I Buy a print head for my Canon Mp638 and how much the price

Ramil Ambrad said...

hey there, i have a problem with my mp 287 my problem is 11. E31: The printer is not connected with the computer. Connect the USB cable of the printer to computer USB port.
please help me how to fix this. my printer are also converted into CISS. please response as soon as you can. ty.

GbSb said...

Please try another USB port and the USB cable if connected properly. if still not resolved, pls restart your PC and try it again.

Ramil Ambrad said...

i do that already sir, and now my problem is this one, "connect the printer and the computer using USB cable, and turn on the printer" and my computer detected my printer but still the same. it say's that disconnect the cable from the printer and recconect it again. omg. ive try this 10 times.. since i message you.. please help me. because im going crazy on this thing!

GbSb said...

How old is your printer? Since when it is CISS converted?

If your PC USB port is working and cable is good (you can try another cable from your friends MP287),

I think one last thing we can do is re install the printer software.

If still not working, please send it for repair.

Ramil Ambrad said...

my printer is 2 days old since i buy it. and that day also i convert it into CISS. and also that day my printer is working. but when i install this to my computer. this what it goes.. whew.. and i brought this to far from my home. it takes 2-3 hours. and i dont have a car.

GbSb said...

Working from other computer and not working from your PC or were talking of the same PC here?

What is your PC OS? Below are the list of OS for MP287:

Windows XP SP2/SP3, Windows Vista/Vista SP2/SP3, Windows 7; Macintosh OS X 10.4.11 - 10.6

Also, I know CISS converted printer have warranty. You can send it to them for troubleshooting.

Ramil Ambrad said...

same pc sir. im using windows 7 professional

Ramil Ambrad said...

sir i have good news and bad for me. the printer was already on my computer, it is on device and printers, but when i install the exe. of canon that still my problem.

GbSb said...

You could uninstall MP287 OS first then try re installing or try to install it on another partition of you PC.

Are you the one who install CISS?

We are trying to solve if its printer problem (CISS) or your PC.

Anonymous said...

sir kakauwi lang ng mp287 ko from the shop where i bought it kasi "paper jammed" na nman ang error nya, which is the same error ng dalhin ko xa sa center 3 days ago.
im 19kms away from the city,too much magastos sa fare,
could you please help me fix this out na hindi na dadalhin pa sa center?
thank you po.

GbSb said...

Hi,

1.Anu po sabi ng nung pinagbilhan niyo or service center?

2.Tama po ba ang papel at maayos naman po ang paglalagay?

3. May warranty pa po ba ang printer mo?

4. Original cartridge po ang gamit mo or CISS?

Iniisip ko kasi na baka defective talaga ang nabili mo kasi bihira mag paper jam ang MP287 ko using original cartridge.

Anonymous said...

this is great post . i can solve my problem by reference this post

andy tran said...

how to fix problem error code p08??? or e08

GbSb said...

E08 - means ink absorber is full, kidly please send it to service center for free maintenance if under warranty.

Rohit Sisodia said...

canon mp287 E05 error after installing CISS i am getting this error..

GbSb said...

Please re install your cartridge because the printer cannot recognized it or it is already damaged.

Anonymous said...

sir di ko ma i-on ang casnon pixma mp287 ko. nacheck ko na ung plug pero ayaw parin

GbSb said...

Disconnect at reconnect niyo po ulit ang power cable at if ayaw pa din at walang ilaw yung power LED, please send it sa service center for warranty and troubleshooting/repair

Anonymous said...

plz post any way to fix error p10 in pixma mp287

GbSb said...

kindly pls turn off your printer and turn ON, if not resolved, restart your PC and try again.

Anonymous said...

thanx to write this error...

Anonymous said...

my printer canon pxma 287 show error E15 what can i do?

GbSb said...

The cartridge cannot be detected, try to re-install it.

Anonymous said...

i have try many time to re-install cart. but same problen

GbSb said...

Is your cartridge CISS? maybe its dirty or damaged and need to be replaced.

You can try a new cartridge, if still not working, possibly you have a problem with your printer, send it to service center for warranty repair.

ghreiz icaro said...

pls help po. ung printer q0u p0 pag ngpprint my white streaks. ngprint head allignment at deep cleaning n q0u pero gnun prn. ung black ink lng nmn ung my problema. anuh p p0h ang dap[at gwn. ciss dn p0h ang gmit q0u. tnx.

GbSb said...

Baka sira na po ang black cartridge niyo. Try mo po palitan if my extra black ciss cartridge ka diyan.

Anonymous said...

Lim said :
error 7 means what ?

GbSb said...

Do you mean Error E07? if yes pls. removed both cartridges and correctly install it again.

Praful Varshney said...

sir i hava canon pixma 287 printer
when i copy(foto state) it come 180 degree rotate.

siewim chan said...

how to reset my MP287 with error code P07 ?

Lambe Jebir said...

cara memperbaiki canon mp 287 dengan kode kesalahan B 200 gimana y tolong bantu

Anonymous said...

am using mp287 converted to ciss but along the way, the black ink faded, the ink cartidge has just been changed, i have executed cleaning and deep cleaning, and when i have printed the pattern the black ink goes on and off please help

almer ceazar adiao said...

pano aucin ung p02 error tpos stack ang pnkacartrige nya mganit ang andar??

GbSb said...

Original Ink Cartridge po ba yan? Pwede po kasi na may dumi at sira na cartridge mo kaya error P02.

Anonymous said...

hello. sir im also using canon pixma287 all in one, problem is error po7 at hindi umaandar yong cartrade its stack!!!

could you help.. ???
big thanks..

GbSb said...

CISS po ba gamit mo na ink or original canon? Turn OFF mo po printer mo and try mo po tangalin ang ink at ibalik ulit at i-ON and printer.

Tingnan mo din if my dumi sa dindaanan ng ink catridge or baka may paper jammed.

Pag ayaw pa din, pls send it sa service center for troubleshooting.

Anonymous said...

sir mere printer me P 0 7 code aa raha hai ye kaise thik hoga

Anonymous said...

gud am.sir panu po ayusin ang E05 error?

GbSb said...

Ano pong ink cartridge gamit niyo? Original or CISS?

VINAY BHAGAT said...

p3 errors not start printer to kya kerna hoga

Anonymous said...

when i scan a paper.it shows that error has occurred & code;2,140,21.please give me an answer

Anonymous said...

what is meant by 631? is it a code that show the printer is in problem?

GbSb said...

is it E31 or 631 indeed? kindly pls restart your PC, printer and check the connection of the cables. If the same error, pls let me know what does 631 trouble do at your side (ex, it is not printing, etc)

Stella Aurora said...

PO2 error so sinilip ko yung sa may feede at may na stuck na paperclip.. kinuha ko na yung paperclip but still PO2 parin kahit wala ng nakabara na kung anuman. what will i do?

GbSb said...

Kindly please restart your printer, removed the ink cartridge and check for any damage caused by paper clip, pakibalik yung cartridge at if ganun pa din, pwedeng sira na ang ink cartridge or may nasira diyan, pls send it to service center.

Anonymous said...

I am getting E03 error and guess what there is no paper jammed. This error is appearing after the error E05 which was there due to refilled cartridge. I cleaned the nodes and again inserted the cartridge and there was no error but as I tried to print, the command was failed it took the paper in but didn't print at all but I could easily pull out the paper. Then onwards I am getting this E03 error continuously without any actual paper jam. Any solution ??

ram chan said...

i am using canon mp287 with ciss its working exellent but after 2000 copy i am changing the cartridge due to print was not cleared like lines why these issue is continuing please help me

GbSb said...

The durability of Canon cartridge converted to CISS is up to 3-5 refills, so you have to replace it with a new one. Does the issue occurs on the new/original ink cartridge?

pintu amal said...

sir, problem my printer canon pixma mp287 eror code P03

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